Akra Hotels received the Barrier-Free Informatics Private Sector Award for its CONSULT Professional Video Support Service, offered through the WeWALK application, designed to provide visually impaired guests with more comfortable and hassle-free service.  

Breaking new ground in Türkiye’s barrier-free tourism, Akra Hotels was honored with the “Barrier-Free Informatics Private Sector Award” during the opening ceremony of Biltevt'24: International Barrier-Free Informatics 2024 Congress. The award, presented by the Türkiye Barrier-Free Informatics Platform, recognizes outstanding informatics services supporting people with disabilities in Türkiye.  

Akra Hotels’ CONSULT Professional Video Support Service offers visually impaired guests free, on-demand video assistance throughout their entire experience—from making reservations to their stay. Guests can access detailed information about the hotel facilities prior to arrival and receive support during the reservation process. Throughout their visit, the service assists with everything from elevator floor selection and room air conditioning settings to descriptions of social areas and management of food and beverage orders. Available at all Akra Hotels properties—including Akra Antalya, Akra V, Akra Kemer, Akra Sorgun, Akra Fethiye, and Akra Fethiye The Residence—CONSULT provides visually impaired guests with greater independence and removes barriers to ensure a seamless vacation experience.